Overview
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Jean DE LA HOUPLIERE : Consultant-teacher-trainer in quality management for operational performance, Manager of the Lyon-based consulting firm JEMA-Solutions
INTRODUCTION
The description of your organization and operations is based on the management principle of the process system approach. This has undoubtedly enabled you to identify the players involved in carrying out your activities.
Job descriptions are both individual and collective communication tools for "who does what". They help to define and communicate the main tasks, responsibilities and authorities of personnel.
This fact sheet will guide you in answering practical questions, and provide you with function definitions that contribute to the continuous improvement and performance of your organization.
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