Mistakes to avoid
How to measure the performance of your quality management system
Practical sheet REF: FIC1361 V1
Mistakes to avoid
How to measure the performance of your quality management system

Authors : Cécile MALATERRE, Jean-Luc BERSON, Olec KOVALEVSKY

Publication date: October 10, 2022 | Lire en français

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6. Mistakes to avoid

6.1 Don't use ready-made performance indicators

Even if, in certain cases, commonly available indicators may be of interest to organizations, this must not become a systematic approach which, under the guise of speed (developing a performance indicator can take time), could prove to be of no real interest to the organization concerned.

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