How to summarize ISO 9001:2015 developments

Overview

Read this article from a comprehensive knowledge base, updated and supplemented with articles reviewed by scientific committees.

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AUTHORS

Cécile MALATERRE: Quality management consultant
Jean-Luc BERSON: Systems management consultant and trainer, IRCA-certified QMS auditor
Olec KOVALEVSKY: Consultant-trainer, manager of AVANTAGE QUALITÉ since 1997 - Consulting and training in organization, process approach and quality for companies in the private and public sectors, specializing in VSEs – SMEs - ISO 9001, MASE, ISO 14001 certification support - ISO 9001 quality system audits - ICA/AFNOR qualified auditor

INTRODUCTION

Each version of ISO 9001 has had its own slogan or key concept. Remember the 1987 and 1994 versions, and their now-famous slogan: "Write what you do, and do what you write". The 2000 version introduced the process approach and the continuous improvement approach, in which the company itself identifies its areas for improvement and plans corrective actions until undesirable situations are resolved.

What's the signature of the 2015 version? Seven years after its release, it's still hard to say for sure.

To help each organization make its own case, here are a few ideas to help give meaning to the evolution of your quality management system, beyond the technical argument of ISO 9001 compliance.

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