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  5. Mistakes to avoid

Practical sheet | REF: FIC1537 V1

Moving from a quality management system to an EFQM approach

Author: Gérard CAPPELLI

Publication date: October 10, 2017 | Lire en français

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    7. Mistakes to avoid

    7.1 Avoid extremes

    For your business project: not too idealistic, not too realistic.

    • The vision, while ambitious, must be credible.

    • Don't confuse this policy framework with a short-term action plan.

    • Don't make it complex, either with a confusing situation analysis, or with too many strategic axes.

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    7.2 Don't get lost

    No conceptual gasworks or frenzied activism in a strategic...

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