5. Our advice

5.1 Lighten the shadows

When in doubt about the understanding or interpretation of a requirement, refer to ISO 9000 to resolve your doubts and deploy the most appropriate provisions.

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5.2 Translate normative terms into your company's vocabulary

You are under no obligation to reproduce normative terms word for word in your management system. For a better understanding by those involved, don't hesitate to use the company's own vocabulary. However, it is preferable to respect the meaning of the...

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