Practical sheet | REF: FIC0820 V1

Adopt a common language for all project stakeholders

Author: Jacques LEBEGUE

Publication date: September 10, 2012 | Lire en français

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2. Establish a consistent and lasting language within project teams

With very few exceptions, the project actors use their own terms and expressions:

  • Stakeholders (internal and external to the company at all levels) use languages specific to their environment and fields of activity;

  • business players who use "professional jargon" whose meaning is only understood by a limited number of players;

  • cultural specificities that modify the meaning of words (even in a common language);

  • the various users, who must recognize each other because they are the ones who will produce the quality of the project.

Such a wide range of horizons implies an equally wide range of professional expressions and jargons.

The terms to be retained and "frozen" in priority concern...

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