5. Our advice
5.1 Always start with a self-analysis
Never take a team member's analysis for granted. People's behavior changes over time, depending on their partners, their motivations, etc. As far as possible, show empathy and always consider the person in his or her context (he or she may also have a history with the project, the service provider, etc.).
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Engeström Y., "Activity theory and individual and social transformation", in Engeström Y., Miettinen R., and Punamäki R-L., Perspectives on Activity Theory, pp. 19-38, Cambridge University Press, Cambridge, 1999
Charpentier P., "Les formes du management : la gestion du changement dans les organisations, comprendre le management", Cahiers français , n° 321, July-August...
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