Mistakes to avoid
How to conduct a customer satisfaction survey
Practical sheet REF: FIC0337 V1
Mistakes to avoid
How to conduct a customer satisfaction survey

Author : Olec KOVALEVSKY

Publication date: September 10, 2024 | Lire en français

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7. Mistakes to avoid

7.1 Don't write a questionnaire that's too long

Excessive length can reduce the reliability and attractiveness of the questionnaire, and discourage respondents.

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