5. Making satisfying decisions and getting people to make them

The decisions you propose to the steering committee or project manager will be all the more effective if the following conditions are met:

• low cost/benefit ratio;

• proof of the absence of perverse effects;

• demonstrating their feasibility.

If the countermeasure is only complicated, delegate it to a specialized department and supervise the cost and milestones. If it's complex, take the lead using OCD-style tools or creativity workshops. In this case, don't look for the optimum, but for the satisfying.

Keep track, via links to the individual risk sheet, of the steps involved in adopting or rejecting responses:

• your quality system or regulatory provisions may require traceability;...