Mapping know-how and capitalizing on experience

You want to identify, position and assess your organization's know-how (processes, practices, business rules, tools, expertise, experience, etc.) and define a development plan in line with your innovation objectives. This involves :

• define the mapping repository for your organization ;

• identify, position and evaluate the elements of know-how ;

• define a know-how development plan to contribute to the improvement dynamic;

• share, monitor and update cartography.

Mapping is a repository that provides a global, structured vision of your activities that can be shared by all the players in your organization (a common language).

By describing step-by-step the stages that will enable you to target the essentials for effective capitalization, this fact sheet will help you get organized in order to initiate an experience capitalization process, right up to making it one of the strong points of your organization's culture.