6. Our advice

Choose the right monitoring tool: the one that matches your needs, or comes closest to them. You need to have clearly identified your needs and prioritized them, in case you have to make a decision. Don't forget to ask the tool's publisher for a demo or even a test run. Read articles about monitoring tools and, above all, user testimonials.

Designate an internal "referent/expert" for the tool. This person will be the editor's single point of contact, facilitating exchanges. With their expertise in the tool, they will support the team of watchers in their day-to-day use of the tool.

For a comfortable browsing experience on a standby platform, check with your IT department that the necessary bandwidth is available.

Have realistic expectations about the benefits of a...