4. User concepts and expectations
At this stage, you need to relate the various possible solutions to user expectations (e.g. price, timeless aesthetics, directional light for the indoor lamp). You can adapt a QFD (Quality Function Deployment) matrix to detect the positive (+) or negative (-) effects of a solution on the various expectations (see Figure 3). You can then combine the most promising solutions into one or more technically developable concepts.
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User concepts and expectations
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Bibliography
Lilley D., Design for sustainable behaviour: strategies and perceptions , Design Studies 30, p. 704-720, 2009
Schmalz J., Boks C., Simultaneous Application of Design for Sustainable Behavior and Linked Benefit Strategies in Practice , 18 th CIRP International Conference on LCE, Braunschweig, Germany, May 2nd-4th 2011...
Websites
http://www-staff.lboro.ac.uk/~cddl/index.htm Design for sustainable behavior" website. This site offers both tools for structuring the responsible use approach and a large number of examples of products and services developed in this spirit.
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