5. Abbreviations and acronyms
CNIL: Commission nationale de l'informatique et des libertés (French Data Protection Authority)
CRM: customer relationship management
KM: knowledge management
CSR: corporate social network
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Abbreviations and acronyms
Bibliography
Achard P., Mesure de l'efficacité de l'IE en entreprise, March 2003 conference, SCIP France proceedings
Anderruthy J.-N., Techniques de veille et e-réputation. How to exploit Internet tools? Éditions ENI, 2009
Basset H., Stuart D., Silber D., From Science 2.0 to Pharma 3.0 , Chandos Publishing, Oxford, 2012
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Websites
http://www.gfii.fr/fr/ French information industry association (GFII). Document "New uses of intelligence: 5 emerging practices" (Home > Publications)
http://www.cnil.fr/ Commission nationale de l'informatique et des libertés (French data protection supervisory authority)...
Regulatory reference
Norme Afnor XP X50-053 avril 1998 : Prestations de veille - Prestations de veille et prestations de mise en place d'un système de veille
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