Implement an innovation-oriented knowledge management approach

Whether internal or external to the company, information abounds, and you're struck by how little use is made of the knowledge available. New content and behaviors are emerging, notably from internal and external social networks.

You want to remain a pioneer in your sector and stimulate the levers of knowledge management to support your innovation strategy. You're wondering how to ensure that knowledge is and remains the spearhead of your innovation projects in a complex and changing environment.

Based on your existing situation, we propose to implement an approach built around your strategic priorities, and aimed at boosting creativity and responsiveness in your specific environment:

• innovation processes fostered by access to and sharing of explicit, tacit and implicit information and knowledge, with contextualized added value;

• improved identification of weak signals concerning your customers' needs and expectations;

• facilitating cross-functional projects that generate knowledge and ideas useful to your current objectives;

• evolution of knowledge management practices towards a learning company dynamic.