1. Define your users and identify their capabilities
Depending on the products you design, your potential users may vary. Some products are potentially aimed at everyone (e.g. a cell phone), while others concern a more restricted population. For example, a car's driving position does not need to be adapted to the characteristics of children or blind people, as they are not allowed to drive. Another example: a work tool does not need to be adapted to the characteristics of children or the elderly, as they are not expected to be in a work situation. However, it may concern a disabled employee.
Once users have been identified, the capabilities we are interested in are those involved in interacting with a product:
Sensory capabilities: hearing, touch and vision impairments, color blindness, etc. For example, the standard use of a cell phone requires visual skills (reading...
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Define your users and identify their capabilities
Bibliography
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Bibliography
BS 7000-6. Design management systems. Managing inclusive design , 2005
Clarkson J. et al , Inclusive Design: design for the whole population , Springer Ed. 2003
Erlandson R. F., Universal and Accessible Design for Products, services and processes , CRC Press, 2007
Keates S. and Clarkson J., Countering...
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Stéphanie BUISINE, Ornella PLOS and Améziane AOUSSAT
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