7. Mistakes to avoid
7.1 Don't forget to manage documents of external origin
Document management must do more than simply describe the rules for managing internally-created documentation. It must also take into account legal and regulatory requirements linked to the company's activities, as well as information flows from stakeholders (customers, suppliers, public authorities, associations, etc.).
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Reference standards
ISO 9001:2008 – Paragraph 4.2.1 "Documentation requirements – General".
ISO 9001:2008 – Paragraph 4.2.2 "Documentation requirements – Quality manual".
ISO 9001:2008 – Paragraph 4.2.3 "Documentation requirements – Document control".
ISO 9001:2008 – Paragraph 4.2.4 "Documentation requirements...
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