1. Identify the nature of your documentation
First and foremost, therefore, it's a good idea to identify all the types of documents used in your company. To do this, you can draw up an inventory by category.
1.1 Internal organization documents
This concept encompasses the organizational notes, objectives, flowchart, monitoring tools, procedures and instructions required to structure and facilitate the interaction or activity of each department/process in order to guarantee that customers receive a product or service that meets their needs.
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Identify the nature of your documentation
Define document management procedures
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