3. What application opportunities are there?
3.1 Strengthening the relevance of the quality management system
By encouraging companies to think more broadly about all the factors and parties that can have an influence on the quality management system, ISO 9001:2015 strengthens the anchoring of quality approaches to business reality, and can increase the interest and usefulness of these approaches for companies.
It is possible, and even probable, that a company using the standard will not identify all the requirements of its stakeholders from the very first iteration. Regularly reviewing this information, for example during management reviews, should enable the company to enrich the measures it has taken, and make its quality management system increasingly relevant to its stakeholders, and better adapted...
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Reference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
ISO/TS 9002:2016 – Quality management systems – Guidelines for the application of ISO 9001:2015
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