12. Configuration management

The configuration management process includes a number of activities that enable you to know, at any time, all the information concerning an information system installed on a site. For example:

• application programs and their versions ;

• installed hardware (including peripherals and cards) ;

• the design and development tools used ;

• test software used ;

• operating and basic software with version ;

• interfaces ;

• associated software ;

• technical documentation ;

• documentation and user guides ;

• the latest corrections...