8. Step 5: Recipe

8.1 Process

The acceptance procedure is divided into two phases (figure 9 ). Firstly, there is the acceptance phase, during which the customer acquiring the software products and associated services verifies that all the components ordered and specified in the contract have been delivered. In fact, in this phase, the delivery note is simply checked for completeness. This is followed by a qualification phase, during which the customer checks that all the components delivered are working properly and meet the functional and technical specifications.