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Practical sheet | REF: FIC0366 V1

Define quality policy

Author: Cécile MALATERRE

Publication date: December 10, 2017 | Lire en français

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7. Glossary

Management

The person or group of people who guide and direct an organization [ISO 9000:2015 – Quality management systems - Fundamentals and vocabulary, definition 3.1.1].

Quality policy

Intentions and orientations of an organization with regard to quality, as formally formulated by its management [ISO 9000:2015 – Quality management systems - Fundamentals and vocabulary, definition 3.5.8].

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