2. Making quality policy a tool for progress
A key factor in the success of a QMS is the operational implementation of quality policy guidelines. To achieve this, it is essential to define quality objectives (see Deploying the objectives to be achieved
2.1 Integrate quality policy when formalizing processes
It is important for quality policy to be applied at process level, and for process management to be consistent with quality policy....
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Making quality policy a tool for progress
Organize communication around quality policy results
ToolReference standard
ISO 9001:2015 – Quality management systems – Requirements: § 5.2 Quality policy
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