1. How do you go about certification for the first time?
For the first time, you're in charge of your company's certification project. You may decide to take the reins of this project and run it alone. Alternatively, you may propose to call on the services of a consultant who specializes in supporting companies in their quality initiatives.
Unless you can't do otherwise, it's advisable to call on the services of an experienced consultant to guide you through your first quality initiative. You'll gain in efficiency, peace of mind and the sustainability of the work accomplished.
When selecting a consultant, do what you do with your other service providers: meet with several of them and check their references. Trust and proven experience are the two most important criteria.
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How do you go about certification for the first time?
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Bibliography
Also in our database
Bibliography
Comprendre le métier de consultant , collective work edited by Valentine CHapus-Gilbert Editions Nathan, 2011
This book gives companies precise, practical information on how to choose a consultant and work effectively with him or her.
Reference standards
ISO 900:2005 – Quality management systems. Essential principles and vocabulary
ISO 9004:2009 – Managing an organization's sustainable performance. Quality management approach
ISO 19011:2012 – Guidelines for auditing management systems
ISO 14001:2004 – Environmental management systems - Requirements...
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