3. Monitoring action plans
The previous step enabled you to adapt the written support used during the individual interview by managers and their staff.
The notion of "written support" means documenting the individual interview in order to keep a record of it. The medium can be "paper", but it can also be a record created by a computer application.
An IT application not only facilitates the deployment of the maintenance tool within your organization, but also the follow-up of action plans.
The HR department needs to set up a follow-up system to ensure that those responsible for the interviews are actually following up.
Setting an objective with an employee is a commitment made by both the employee and his or her manager. It is therefore the responsibility of the...
The Ultimate Scientific and Technical Reference
This article is included in
Quality manager
This offer includes:
Knowledge Base
Updated and enriched with articles validated by our scientific committees
Services
A set of exclusive tools to complement the resources
Practical Path
Operational and didactic, to guarantee the acquisition of transversal skills
Doc & Quiz
Interactive articles with quizzes, for constructive reading
Monitoring action plans
Our advice
Reference standards
ISO 9001:2008 – Paragraph 5.4.1 "Quality objectives".
ISO 9001:2008 – Paragraph 6.2 "Human resources".
The Ultimate Scientific and Technical Reference
