4. Our advice
4.1 Formulate concrete, measurable objectives
It's important that the objectives are specific to the employee, so that he or she can make them his or her own. Having a measurable objective will make it easier for you to evaluate the results during the next individual interview.
SCROLL TO TOP4.2 Empower HRD to follow up action plans
This empowerment is achieved by setting up a system of reminders to managers. It's not the role of the HR department to drive forward actions, that's the role of management....
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Reference standards
ISO 9001:2008 – Paragraph 5.4.1 "Quality objectives".
ISO 9001:2008 – Paragraph 6.2 "Human resources".
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