1. Gather useful information

In preparation for the management system's management review, or at another steering committee meeting, it may be useful to gather the following information in order to fine-tune the planning of audits to be carried out:

• feedback from stakeholders, such as customer complaints or difficulties in the supply chain;

• previous year's audits and associated results;

• any changes that have occurred ;

• updating identified risks and opportunities;

• the practices of the certification body, where applicable, and the associated results.