Developments to be taken into account in operations management
Practical sheet REF: FIC1365 V1

Developments to be taken into account in operations management

Authors : Cécile MALATERRE, Jean-Luc BERSON, Olec KOVALEVSKY

Publication date: November 10, 2022 | Lire en français

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AUTHORS

  • Cécile MALATERRE: Quality management consultant

  • Jean-Luc BERSON: Systems management consultant and trainer, IRCA-certified QMS auditor

  • Olec KOVALEVSKY: Consultant-trainer, manager of AVANTAGE QUALITÉ since 1997 - Consulting and training in organization, process approach and quality for companies in the private and public sectors, specializing in VSEs – SMEs - ISO 9001, MASE, ISO 14001 certification support - ISO 9001 quality system audits - ICA/AFNOR qualified auditor

 INTRODUCTION

The purpose of this fact sheet is to present the main changes in requirements relating to operations control incorporated into ISO 9001:2015. It covers the following points:

  • the structure of this chapter and the nuances introduced in relation to previous versions;

  • change management requirements ;

  • opportunities for your quality management system.

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