Practical sheet | REF: FIC1366 V1

How can knowledge management be integrated into the quality management system?

Authors: Cécile MALATERRE, Jean-Luc BERSON, Olec KOVALEVSKY

Publication date: November 10, 2022 | Lire en français

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2. What does legislation have to say about this?

A corporate weakness, observed well beyond the circle of ISO 9001-certified companies, lies in the difficulty encountered by each organization in maintaining knowledge within its ranks, and avoiding its loss or dilution as the workforce changes.

Training resources, then training them again, does not include knowledge retention, and represents a risk of losing important information and knowledge.

Among other considerations, this is what motivated the September 2018 law "Pour la liberté de choisir son avenir professionnel" ("For the freedom to choose one's professional future"), the aim of which is to strengthen or create provisions for developing the skills of employees entering the job market or in the course of their career.

The development of apprenticeships, the introduction of a more easily mobilized CPR (personal...

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What does legislation have to say about this?