4. Involve the people involved in data collection and communicate the results
It's only by putting indicators into practice that we realize how useful they are. To do this, data must be collected and compiled by various people within the company.
To facilitate their work, it is useful to define precisely the methods of collection, calculation, frequencies and responsibilities, for example in the form of a table, as illustrated below.
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Involve the people involved in data collection and communicate the results
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