Practical sheet | REF: FIC0577 V1

Implement the value analysis approach

Author: Philippe FLÉCHON

Publication date: December 10, 2017 | Lire en français

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    4. Defining and prioritizing needs

    This is a key phase in terms of the notion of "value".

    Attention

    Don't confuse need and function: a function is a way in which the product satisfies a need.

    4.1 Determine needs (or expectations)

    Identify the people who interact with the product:

    • sellers, distributor ;

    • buyers, decision-makers ;

    • installer, setter ;

    • users ;

    • maintenance manager ;

    • etc.

    Identify, characterize and, whenever possible, quantify what these people will perceive...

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    Defining and prioritizing needs