Overview
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Philippe FLÉCHON: Engineer ECAM, Lyon, France
INTRODUCTION
You're looking to design or redesign a product so that it best meets the needs of its users at the most economical conditions. You are familiar with the principles of the VA approach and have decided to apply them. Your approach will be based on :
knowledge of the functions or characteristics that determine customer satisfaction;
cost control for each of its functions or features;
the search for optimization based on homogeneity and coherence between the two.
You want to optimize the compromise between the demands or expectations it is designed to satisfy, the characteristics you give it, and all the costs involved in its production and realization.
This fact sheet provides concrete guidelines to help you implement effective and relevant AV.
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