Practical sheet | REF: FIC0577 V1

Implement the value analysis approach

Author: Philippe FLÉCHON

Publication date: December 10, 2017 | Lire en français

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4. Defining and prioritizing needs

This is a key phase in terms of the notion of "value".

Attention

Don't confuse need and function: a function is a way in which the product satisfies a need.

4.1 Determine needs (or expectations)

Identify the people who interact with the product:

  • sellers, distributor ;

  • buyers, decision-makers ;

  • installer, setter ;

  • users ;

  • maintenance manager ;

  • etc.

Identify, characterize and, whenever possible, quantify what these people will perceive...

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