Overview
Read this article from a comprehensive knowledge base, updated and supplemented with articles reviewed by scientific committees.
Read the articleAUTHOR
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Olec KOVALEVSKY: Consultant-trainer, manager of AVANTAGE QUALITÉ since 1997 - Consulting and training in organization, process approach and quality for companies in the private and public sectors, specializing in VSEs – SMEs - ISO 9001, MASE, ISO 14001 certification support - ISO 9001 quality system audits - ICA/AFNOR qualified auditor
INTRODUCTION
Once your company's quality approach has been defined and put in place (see Defining the stages of your certification project
This fact sheet provides answers to the following questions:
What kind of planning is involved in a quality management system?
Who's in charge of planning?
What are the desirable planning cycles and horizons?
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Mastering quality management system planning
What kind of planning is involved in a quality management system?
ToolReference standards
ISO 9000 "Quality management systems. Essential principles and vocabulary".
ISO 9004 "Managing the sustainable performance of an organization. Quality management approach".
ISO 9001 "Quality management systems" – Requirements
ISO 19011 "Guidelines for auditing management systems".
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