1. What kind of planning is involved in a quality management system?
With the PDCA (Plan, Do, Check, Act) approach at the heart of quality management system operation (see Implementing the principle of continuous improvement in a QMS
The main planning themes in a quality approach (cf. ISO 9001 or other quality management system standards) are :
planning developments and modifications to the quality management system ;
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What kind of planning is involved in a quality management system?
Who is responsible for quality management system planning?
ToolReference standards
ISO 9000 "Quality management systems. Essential principles and vocabulary".
ISO 9004 "Managing the sustainable performance of an organization. Quality management approach".
ISO 9001 "Quality management systems" – Requirements
ISO 19011 "Guidelines for auditing management systems".
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