Practical sheet | REF: FIC0398 V1

Prepare customer audits

Author: Adeline RAILLON

Publication date: December 10, 2017 | Lire en français

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4. Our advice

4.1 Stay in tune with yourself!

Greet customers with kindness and serenity, through clear, open communication.

Explain that you have prepared this audit and have already identified a number of possible areas for improvement in the course of joint activities, that you are now interested in his fresh and/or external viewpoint, and that you would like to confirm these areas with him and/or define others on which you can work in partnership.

In this way, you demonstrate your seriousness and your motivation to progress.

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