5. What are the steps involved in obtaining Qualiopi certification?

5.1 Designate a pilot

His or her role is essential in mobilizing and motivating the various departments involved in this approach: communication, trainers, logistics, administration, legal, development, disability. He or she will need to have a global vision of the structure's organization, as well as the power to influence or decide on changes to current processes.

In the case of smaller structures, this will generally be the manager or the person in charge of training.

For larger structures, this may be the quality manager, the training manager, or even the administrative manager.