2. Defining skills and knowledge requirements

2.1 Assessing and collecting needs

Business managers will need to assess the skills and knowledge available against those required in order to identify the needs to be filled, for example by applying a methodical approach such as the one detailed below:

• identification of business needs by line managers, in consultation with the needs expressed by employees ;

• Validation of the coherence between needs and training priorities derived from the company's strategy;

• Tool

  formalization...