4. Our advice
4.1 Empower employees and business line managers
As soon as you identify a need for action, determine how to measure its effectiveness in relation to the objectives set. Consultation with business managers and employees can be decisive in ensuring that these assessments run smoothly and add value.
Successful actions and projects are those in which all players are involved and empowered.
SCROLL TO TOP4.2 Regularly update the action tracker
Once actions have been planned and implemented,...
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Reference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
ISO 30414:2018 Human resources management – Guidelines for internal and external human capital assessment
ISO 30401:2018 Knowledge management systems – Requirements...
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