5. Frequently asked questions

How many companions can you introduce?

There is no limit; however, the number must be limited to what is strictly necessary; two people in addition to the operator are, barring exceptions, a maximum.

After introducing yourself and any accompanying persons, what do you have to say?

You answer the questions put to you and verbally repeat and justify your requests for modifications.

If you can't find the answer to a question asked by a member, what should you do?

Indicate, for example, that your colleague who has this information is absent, and you propose to send the reply by return (by e-mail, fax or post) to a recipient whose contact details you ask for.

Can you take part in the decision-making process?

No. By the...