6. Mistakes to avoid
6.1 Don't suffer the flood of e-mails that pile up while you're away
Make it a habit to open them in anti-chronological order, so you don't miss important and urgent deadlines, but also read all the old e-mails on the subject.
SCROLL TO TOP6.2 Don't respond in anger or out of the heat of the moment, so you can control what you say.
Allow the tension to pass for a while, and you'll be able to deal with the person you're talking to more calmly and positively.
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