Practical sheet | REF: FIC0449 V1

Product-usage design: how to innovate with the user?

Author: Romain FAREL

Publication date: May 10, 2014 | Lire en français

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2. Identify the needs and objective of the change in use

Picto outil Tool

Let's take the example of a surgeon with an idea for improving an operating procedure, for which he needs a new instrument. Start by understanding and formalizing his needs. To do this, it's important to plan an observation of the current situation, in this case a surgical operation. The observation preparation tool (Tool Observation preparation tool ) describes in detail the steps involved in preparing such an observation.

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Identify the needs and objective of the change in use