Practical sheet | REF: FIC0949 V1

Project information, communication and feedback

Author: Jean-Pierre PAYRE

Publication date: August 10, 2022 | Lire en français

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2. Communicating effectively with stakeholders

The success of a project depends on effective communication. Communication models will influence the effectiveness of communication, and help solve problems of disconnect between end-user expectations and reality. With multicultural project teams and dispersed stakeholders, models provide a way of looking at communication styles and methods to improve communication effectiveness. There are many communication models that demonstrate different aspects of communication. The following sections present a sample of communication models.

2.1 Intercultural communication

A communication model incorporates the idea that the message itself and the way it is conveyed are influenced by the sender's knowledge, experience, language, ways of thinking and communicating, as...

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