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Christelle FRITZ: Corporate web2 expert with Spectrum Groupe, graphic facilitator, freelance
INTRODUCTION
The particularity of Web 2.0 tools such as social networks is that they affect the "human" as much as the "tools" part. In most organizations, this digital and collaborative culture is still poorly disseminated. Managing such a "social" platform is not a matter of directing it, but rather of bringing together the active forces involved around a single issue. The links between participants vary in strength. On the Net, these links are usually weak.
This fact sheet will give you an overview of the particularities of (open to all) public social networks and corporate social networks (CSNs).
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Bibliography
Organisation 2.0, le Knowledge Management nouvelle génération by Martin Roulleaux Dugage, Ed. Eyrolles
De la communauté à l'écume : quels concepts de sociabilité pour le " web social ", online magazine article Tic & Société .
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