1. How are social networks used?

"Networks and communities are both the source and the form of social capital in organizations, the primary manifestation of a cooperative relationship between people".

(Larry Prusak).

A social network is a protean tool.

Public social networks such as LinkedIn, Twitter, Facebook, Viadeo, Pinterest (etc.) are useful for communicating, building a network, sharing, collaborating, financing projects, capturing intelligence, and so on.

In an organization, using a corporate social network (CSN) enables you to bring together the different skills needed to achieve a common goal (whether one-off or not). A CSN brings together a network of individuals identified according to their skills, locations and interests. Depending on the additional functionalities of these tools, collaborators can co-create...