1. Create a crisis management plan
When participants gather in a crisis cell, the facilitator asks them to solve a problem within a given timeframe. For example, informing employees of a forthcoming flood (safety issue) and evacuating them to the fallback site, or dealing with a malicious employee (security issue), or when a rumor circulating on social networks forces the players to change their plans.
Training sessions familiarize teams with crisis management procedures. During exercises, you can naturally stop the training progress to debrief and resume the exercise up to its objective. For example, simulating a crisis from A to Z.
Exercises are used to test the reflexes acquired during training, and to evaluate the ability of those involved to react under real conditions, under stress, in the classroom or in the field; they often cover several stages of crisis management:...
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Create a crisis management plan
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Bibliography
La désinformation , Vladimir Volkoff, Éditions du Rocher, 2005.
La désinformation par les mots, les mots de la guerre, la guerre des mots , Maurice Peignier, Éditions du Rocher, 2005.
Gestion de crise : Les exercices de simulation : de l'apprentissage à l'alerte. Sophie Gaultier-Gaillard, Michel Persin, Benoît Vraie, February 2012, Study (paperback).
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