3. Identify the strengths of your existing system and the improvements you can implement to broaden your intelligence.

3.1 Standby potentialization objectives

Communicate your intention and your objectives in terms of the potential for explicit monitoring (carried out by professionals whose job it is) and tacit monitoring (all employees monitor, some actively for their own needs within their scope, others unaware).

In practice, building on Step 1, you can extend the process:

• by defining the ad hoc "dependent theme" perimeter within your organization;

• identifying the people to contact about recommendations,...