Overview
Read this article from a comprehensive knowledge base, updated and supplemented with articles reviewed by scientific committees.
Read the articleAUTHORS
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Pierre MONGIN: Mind mapping speaker, consultant and author
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Laurent DELHALLE: Lecturer at Sciences Po Lyon and École de Guerre Économique
INTRODUCTION
You can have solved the crisis by containing its causes and still be in the spotlight. You can be "innocent" and even uninvolved in triggering a crisis and still be considered responsible. What can you do about it?
A "double" discourse is necessary:
a discourse on facts;
a discourse on how to deal with facts.
We'll look at how to choose between three communication strategies: minimal communication, controlled discretion and transparency, with their respective advantages and disadvantages. We'll then take a closer look at the five possible responses.
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Reference standards
ISO 22301: international standard for business continuity management.
An ISO 28000 standard for supply chain security management systems has been in existence since 2007. This standard defines the requirements to be met by an organization in order to obtain certification for a supply chain security management system. It defines a model for establishing, implementing,...
Websites
The Agence nationale de la sécurité des systèmes d'information (French national agency for information systems security) offers a number of management guides, including one on "Cyber crisis management". This collection comprises three volumes: Organizing a cyber crisis management exercise...
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