Overview
ABSTRACT
Even if the shared definitions of innovation integrate product and process innovations with organizational innovations, there are clearly two distinct disciplines for managing innovation, namely Innovation Management and Change Management. They nevertheless share common elements, including the mobilization of groups of various sizes. In this context, the groups are presented in this article in their various dimensions and the main approaches and methods for mobilizing them, and the software platforms for supporting their activities are analyzed. The aim is to facilitate managers' choice among the different possibilities offered.
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Denis MEINGAN: Associate Director KnowledgeConsult, Saint-Mandé, France
INTRODUCTION
Usually, the worlds of innovation management and change management are completely independent, even if the consensus definitions of innovation integrate product and process innovations with organizational innovations. Indeed, innovation professionals such as product and marketing managers, as well as R&D and industrialization engineers and managers, are more concerned with proposing commercially or technologically innovative product or service concepts, than with the way in which the organization will have to change to implement them and, in particular, to bring them to market successfully. Similarly, change management professionals are more often concerned with the organizational and individual acceptance of a new structure, the use of a software package, the reorganization of services, etc., than with the successful deployment of a product or process innovation. However, these two disciplines have a number of elements in common. In particular, group work is playing an increasingly important role in developing their effectiveness. This article looks at the importance of groups in both innovation and change management.
Many different types of group can be distinguished, depending on their objectives, size, composition, practical modes of interaction... and there are a variety of methods for mobilizing them and developing exchanges and work within them. In addition, there are many software platforms available to support their activities, some of which will facilitate exchanges between professionals, while others will facilitate joint work, and still others will offer both possibilities, whether in face-to-face or remote mode.
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KEYWORDS
open innovation | change management | groups | groups dynamics | facilitation
Groups: a key innovation tool
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