Practical sheet | REF: FIC1093 V1

Knowledge management in the age of CSR: using Knowledge Plaza

Author: Sophie LAFOURCADE

Publication date: December 10, 2012 | Lire en français

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4. Capitalization

4.1 Portals, workflows, intranet integration

Content is fully indexed and categorized using structured tags:

  • tag categorization by theme ;

  • tag suggestion ;

  • free tags and mandatory tags ;

  • tag management.

Profiled distribution is anticipated: its aim is to encourage the community to react, comment and evaluate this capitalized content. A powerful search engine combining tag navigation and full-text search enables information to be found with precision and accuracy.

Knowledge Plaza integrates with existing intranets, displaying content according to predefined criteria:

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Capitalization