Practical sheet | REF: FIC0316 V1

Leading a community of practice and expertise

Author: Patrice QUENCEZ

Publication date: September 10, 2011 | Lire en français

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 INTRODUCTION

You want to bring together people from across the company to innovate, develop know-how in new technologies, and strengthen and share key expertise. This involves :

  • identify (map) the best opportunities for setting up and running communities and networks of expertise;

  • organize and set up conditions for the smooth running of communities ;

  • get community dynamics off to a good start;

  • lead and monitor the various activities of a community (work sessions, sharing, communication, transfer, support for operational staff, etc.);

  • capitalize on, share and transfer the know-how generated ;

  • communicate and promote community activities.

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